Privacy Policy

The Space Hubs is owned by Dream Work Space Solution (“The Space Hubs”, “We”, “Us”, “Our”) are committed to respecting and protecting your privacy. This Policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you in your Enquiry Form, or that you otherwise provide to us will be processed by us. Please read the Policy carefully to understand our practices on how we collects and processes your personal data.

Information and Data we may collect from you

We may process the information that you provide by filling in the enquiry forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you requested viewings, appointments or telephone calls.

We may ask you for information when you enter a competition, promotion or survey sponsored by us or selected third parties or our partners, and when you report a problem with the Website. If you contact us, we may keep your record of correspondence and pass your details to external parties for them to contact you in relation to your workspace needs.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Details of transactions you carry out through our site and of the fulfilment of your orders.

Details of your visits to our site including, but not limited to, location data, traffic data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Where we store your personal data

The Data that we collect from you may be transferred to, and stored at, a destination outside Malaysia or it may also be processed by staff operating outside Malaysia who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, processing and storing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy and cookie policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. Do not to share a password with anyone.

Due to the nature of the internet, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses of the information

We use the information provided in the following ways:
To provide you with information about the services or other office related products that you request from us or which we feel may be of interest to you (in accordance with your marketing preferences indicated in our Enquiry Form that you submitted ).

To provide you with further information about serviced office, co-working or any other managed office opportunities which could include any newsletters, exclusive offers and opportunities or renewals and reminders.

To share your information with third parties (including but not limited to landlords, commercial property agents, property operators and business centres) who may offer offices premises matching your specific enquiry.

To carry out our obligations arising from any contracts entered into between you and us and any third parties in delivering or concluding your office deal or transaction.

For research and analytical purposes to help us improve our services and deliver market information to our clients.

Telephone calling

The Space Hubs and third parties will always identify themselves in all telephone communications that contact you in relation to your enquiry or related services are required.

When you submit your Enquiry Form and provide your telephone number, you are agreeing to receive telephone calls for the purpose of using our services.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If The Space Hubs or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of The Space Hubs, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights to opt-out

You have the right to ask us not to use your personal data for marketing purposes at any point by emailing info@thespacehubs.com or by clicking on the unsubscribe link in any of our communications.

Our site may, from time to time, contain links to and from the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or their data processing. Please check their policies before you submit any personal data to these websites.

Cookies on the Website

Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a better experience when you browse our site and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

If you submit your details to us or if you continue to use our site, you agree to our use of cookies.

Cookies are widely used in order to make sites work, or work more efficiently, as well as to provide information to the owners of the site.

Examples of purposes for which a cookie may be used:

Estimate our audience size or usage pattern.

Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted at your individual interests.

Speed up your searches.

Recognise you when you return to our site.

Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

You can find more information about the individual cookies we use and the purposes for which we use them below:

Cookie name

ASP.NET_SessionID

.ASPXAUTH

Ysm_bbk1OO153SQIL
_I2UH66EHKKOGSBUGG

Description

This is a session cookie and will expire when the browser is closed.

This is a session cookie and will expire when the browser is closed.

This is a session cookie and will expire when the browser is closed.

Language

Mobile

FredUserID

CookiesEnabled

switchmap

This stores the user’s preference language when viewing the website.

This stores the user’s preference to view the mobile/desktop version.

This keeps the same Fred (CRM) user for generating in-office reports.

This stores user preference for cookies.

This is used to provide map loading functionality on home page for different languages.

cbclosed

This is used to open / close the header cookies acknowledgement prompt.

csname

Survey

This is used to track customer name and display on site.

This is used to track response to survey prompt for user.

Third Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Our Privacy and Cookie Policy does not extend to these third parties. Furthermore, we do not control the setting of these cookies, so we suggest you check the website of the third-party for further information about their cookies and how to manage them.

Cookie name

Google Analytics

Description

This is to help us understand the behaviour of users of our website
and to improve the website experience for future users.

Sitespect

This is to deliver multi-variant testing and used to help the delivery of website content.

Kiss Insights

This is an online survey tool that provides feedback on how we can improve our website.

Survey Monkey

This is an online survey tool that provides feedback on how we can improve our website.

Issuu

AddThis

AppNexus

GoogleAds

MathTag.com

NewRelic

Comscore (scorecardresearch)

Turn.com

Media6Degrees

WhosOn

This is a tool that helps us deliver PDF content on the website.

This is a tool that helps us deliver social media functionality.

This is used for ad targeting purposes.

This is used for ad targeting purposes.

This is used for ad targeting purposes.

This is used for performance monitoring.

This is used for market research tracking.

This is used for analytics for market research.

This is used for ad targeting purposes.

This tracks user browsing behaviour and provides live chat insights and facility.

Twitter.com

QuantServe (Quantcast)

Yahoo marketing solutions

Overture.com

ClickTale

This is used when we display the Twitter widget.

This is used for ad targeting purposes.

This is used for ad targeting purposes.

This is used for ad targeting purposes.

This is used for user behaviour profiling.

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

Except for session cookies and any periods for expiry specified above, all cookies will expire after 18 months.

Changes to our Policy

In future, any changes we may make to our policy will be posted on this Website and, where appropriate, notified to you by e-mail.

Contact us

If you have any question, please contact info@thespacehubs.com